Palliative Care Program Spotlight: Navigating Success and Managing Growing Pains

In this Program Spotlight, Teresa Harvey of Transitions LifeCare in Raleigh, NC, discusses her program’s recent success of growing from 300 to 800 consults, and the steps and growing pains that came with it. Teresa shares changes that her team made over time, including the introduction of a bundled payment model for comprehensive coverage; finding and training the right staff (and maintaining appropriate expectations to prevent burnout); and her desire to expand her program’s reach in the community setting when palliative care is needed most.

Listen to the podcast:

Interview by Dan Altano

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